well after so many complaints about them , if I were the admin I would have done a check on their moves via db and you can easily see if they used some kinds of porthack/speedhack/flyhack through db...
I rather think ppl are angry because you don't really show your intent to take care of these complaints...
If you wanna talk about irl justice, ofc you won't ban someone until there are evidences yet when there are several complaints about someone you lead an investigation to seek if those complaints were funded or not which hasn't really been done on them yet...
I'm just sayin' tho.
Do as you like since as far as I'm concerned they would always be a free rps virgin squad .